Case and Business Process Management Technologies
KwikTag fills a critical gap between organizational data, documents and decisions by connecting documents and digital records to enterprise data systems, and automating the review and approvals that are part of any transactional business process.
Managing Transactional Content
KwikTag T3’s transactional content management capabilities allows organizations to connect scanned paper documents or digital records to their ERP transactions, so that critical information can be accessed instantly from within the system of record. Often, automating the manual capture, storage, search and retrieval of transaction documents delivers enough efficiency to produce a return on investment in months for most organizations.
Maximizing Business Performance
For companies that want to maximize efficiency and deliver better service to customers, vendors and partners, it’s just the beginning.
KwikTag T3’s business process management capabilities allow companies to route all critical business information (documents, digital records and data) to multiple stakeholders securely via email or a Web browser based on their unique business rules. As a result, managers, directors and executives have instant access to all the information they need to approve transactions and ensure standards compliance, without being dependent on ERP access.
Case Management for Complex Processes
For complex business processes, KwikTag T3 provides transactional case management capabilities, optimized for multi-document, cross-departmental processes. KwikTag T3’s case management capabilities include unique case views of the associated customer communications, forms, process documents, reports and supporting documentation that define a transactional process. KwikTag T3 presents intuitive case views of digital documents as in intuitive folder views, with powerful search and document drill-down capabilities.
When combined with KwikTag T3’s business process management capabilities, organizations can reliably manage complex, multi-document approvals, tracking the status of each required document in a case and ensuring compliance and instant auditability from initiation to case closure.
